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Remote support downloads
Choose your platform below to download the AA IT Support remote-support agent. Run the installer and your technician will be able to connect securely.
Windows Support
Download the Windows Remote Support Agent compatible with Windows 10 and Windows 11, (64-bit and ARM64).
Download Windows AgentmacOS Support
Download the macOS Remote Support Agent compatible with macOS 12 Monterey or later. Supports Apple Silicon (M1/ M2/M3/M4) & Intel processors.
Download macOS AgentHaving trouble? Call us at +1 (718) 600-8859 and a technician will guide you through the install.