Outline your network. We'll handle the rest.
AA IT Support started with a simple observation: most downtime is preventable. We build infrastructure that stays ahead of problems. Talk to us about yours.
Who actually monitors your network at 3am?
You’re not buying a help desk ticket. You’re buying an engineering team that knows your infrastructure better than anyone else. Here’s who’s on shift.
Lead Network Engineer
Alexei Volkov
Alexei architects routing and switching configurations for Brooklyn corporate clients. He handles structured cabling projects and ensures your latency stays predictable.
Cybersecurity Engineer
Claudia Reyes
Claudia runs SonicWall firewall configurations and advanced threat monitoring. She deploys protocols that block breaches before they reach your endpoints.
Cloud Orchestration Lead
Marcus Johansson
Marcus handles Microsoft 365 and Google Workspace migrations from start to finish. He builds administration workflows that keep your cloud environments clean.
Unified Communications Engineer
Priya Desai
Priya designs hosted PBX and SIP trunking that scale with your headcount. She tunes voice quality so your team hears every word clearly.
Infrastructure & Patch Management Lead
Diego Costa
Diego maintains 24/7 proactive monitoring and automated patching across your servers and endpoints. He catches updates before they become vulnerabilities.
What to expect when you work with us
The Brooklyn standard for IT infrastructure.
Proactive monitoring, network engineering, and security protocols built for corporate environments. We handle the architecture. You focus on the business.
2 years of building trust with Brooklyn businesses
We’ve earned repeat partnerships by engineering infrastructure that stays stable, secure, and quiet — so our clients focus on their work, not ours.
We moved our entire Microsoft 365 environment over to AA IT Support and the migration was clean. No downtime, no surprises. Their monitoring caught a pending disk failure before our backups even alerted us.
James Corrigan
Operations Director, North Brooklyn Medical Group
Our hosted PBX was dropping calls twice a week. They redesigned the SIP trunking in two days. We haven't had a dropped call since. That kind of engineering turnaround is rare.
Rebecca Torres
Director of Operations, East River Realty
They don't just push patches. They actually verify the configurations work inside our environment. The threat detection protocols they set up stopped a spear-phishing attempt that would have cost us five figures.
David Park
CFO, Williamsburg Creative Agency
Your monitoring dashboard, configured this week.
You bring the infrastructure. We bring the architecture, the monitoring stack, and the engineer who stays on it.